About

Family Health Starts Here

Wellness Pointe is an FTCA Deemed Federally Qualified Health Center (FQHC) and 501(c)3 nonprofit organization. We provide a variety of medical and social support programs to benefit the health of the whole family. If you do not have a primary care physician or would like to change providers, Wellness Pointe is ready to serve your health care needs! We have four convenient locations in Longview, Kilgore, and Gilmer with early morning and evening appointments available to accommodate your busy schedule.

Wellness Pointe accepts most health, dental, and vision insurance, including Aetna, Blue Cross/Blue Shield, TRICARE, and United Healthcare, to name a few. We also accept Medicaid, CHIP, and Medicare (including Health Spring).

If you are not insured, we have several programs that may help with payment assistance for both medical, dental, counseling, and vision services if you qualify. Call us today to schedule an appointment or for more information about our wide range of services: (903) 758-2610 or toll free (888) 811-6648.

 

Notice of Nondiscrimination and Accessibility

Discrimination is Against the Law

Wellness Pointe complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Wellness Pointe does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Wellness Pointe provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you believe that Wellness Pointe has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Geraci Mack-Civil Rights Coordinator 1107 E. Marshall Ave. Longview, TX 75601 Phone: 903-212-4771 Email: Geraci.mack@wellnesspointe.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Geraci Mack-Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.